New Era Practice Areas

Businesses and their customers use New Era ADR to resolve disputes involving products, services, subscriptions, billing, warranties, and consumer protection claims through an efficient process grounded in fairness to all parties.

Small businesses resolve disputes quickly and cost-effectively on our Platform, including contract claims, unpaid invoices, vendor and customer conflicts, partnership disagreements, service issues, and other business disputes that can distract from day-to-day operations.

Marketplace and e-commerce disputes involving transactions, chargebacks, refunds, fraud, account actions, platform policies, and related issues are managed through a structured process designed to preserve trust and consistency across the marketplace.

Legal departments use New Era’s flat fees and transparent timelines to pursue breach of contract and other recovery claims that might otherwise be settled or written off because of the cost and disruption of traditional litigation and arbitration. This helps preserve claim value while moving matters forward efficiently.

Sports industry disputes involving athletes, teams, leagues, governing bodies, sponsors, events, and sports-related businesses include contract disputes, compensation issues, eligibility matters, sponsorship and endorsement conflicts, event-related claims, and other sports business disputes, all of which are resolved through our efficient and impartial arbitration or mediation products.

New Era provides a fair, neutral, structured path to resolution for financial services disputes involving lending, payments, banking, fintech platforms, and related consumer or commercial claims.

Companies and their employees, applicants, and independent contractors  resolve a range of employment-related disputes using our Platform , including wage and hour claims, discrimination allegations, contract disputes, workplace policies, and related employment matters.

Companies that rely on networks of independent contractors, drivers, shoppers, delivery providers, and other service professionals use New Era to support scalable and transparent dispute resolution.

Facilitate neutral resolution of trust and safety matters involving account suspensions, content moderation decisions, community standards enforcement, user conduct, and platform integrity issues.

Real estate professionals, property managers, landlords, tenants, homeowners, and brokerages use New Era to facilitate dispute resolution for matters involving leasing, rental agreements, property services, and related contractual issues.

Assist with disputes involving telecommunications services, software platforms, technology products, data usage, service agreements, account issues, and related consumer or business claims.

Healthcare providers and technology companies use New Era to support the resolution of disputes involving patient billing, service agreements, consumer healthcare services, and related contractual matters.

Provide a modern and efficient forum for resolving certain insurance-related disputes, including coverage disagreements, claims handling issues, and policyholder concerns.

Businesses resolve breach of contract claims, service agreement disputes, vendor conflicts, payment issues, and other commercial disagreements with greater clarity and less disruption.

Businesses now have a practical alternative for pursuing recovery claims involving fraudulent transactions, chargeback abuse, account misuse, payment disputes, and other forms of financial misconduct.

Organizations adapt alternative dispute resolution programs using our  Platform built to administer individualized claims at scale while maintaining procedural fairness.

New Era is built to manage high-volume arbitration and mediation programs, helping organizations resolve thousands of claims efficiently while maintaining procedural fairness.

Educational institutions and their students use New Era for a fair, neutral dispute forum involving enrollment agreements, tuition issues, educational services, program access, and related contractual claims.

New Era ADR handles disputes involving bookings, accommodations, travel services, cancellations, refunds, loyalty programs, and guest experiences.

Companies manage intellectual property licensing disputes, including matters involving royalties, license scope, contract interpretation, exclusivity provisions, trademark or copyright usage, technology transfers, and licensing compliance using our fast, cost-effective forum.

Disputes involving contractors, home improvement providers, repair services, installations, warranties, maintenance work, and service agreements are managed with a practical, time- and cost-conscious path to resolution.

Auto companies use New Era for a practical, efficient process for resolving automotive and mobility matters involving vehicle purchases, rentals, repairs, warranties, financing, transportation services, mobility platforms, and related consumer or commercial claims.

New Era brings a commercially focused approach to supplier, distributor, vendor, customer, quality control, warranty, purchase order, and delivery-related conflicts, accounting for operational complexity, business relationships, and the realities of the manufacturing and supply chain lifecycle.

Cannabis industry disputes involving operators, ancillary businesses, investors, service providers, partnerships, supply and distribution agreements, vendor conflicts, employment issues, licensing-related matters, and other commercial claims are resolved using an adaptable dispute resolution process designed for complex and evolving markets.