PRESERVE RELATIONSHIPS. REDUCE COSTS. FIND COMMON GROUND.
Adaptive mediation programs for better outcomes
Mediation offers an effective path to resolution—resolving conflicts quickly, confidentially, and collaboratively. But traditional mediation services can be costly and rigid—leaving disputes unresolved or discouraging parties from engaging at all.
New Era ADR designs mediation programs for organizations of any size and disputes of varying complexity.
By combining a modern technology platform with a deep bench of experienced mediators, we create programs that are accessible, effective, and built to scale.
From employment matters and property claims to contract disputes, New Era specializes in establishing replicable programs that help parties reach resolution through mediation—while avoiding the cost, uncertainty, and disruption of litigation.
WHY MEDIATION WORKS
Most disputes involve more than legal positions alone.
Mediation creates a structured environment where parties can find common ground, address underlying concerns, and reach resolution—often in a single session.
Communicate Effectively
Preserve Business Relationships
Identify Common Interests
Avoid Escalating Costs
Explore Creative Solutions
Resolve Matters Confidentially
WHY CHOOSE NEW ERA
Experienced mediators. A flexible, efficient process.
Experienced Neutral Mediators
Skilled guidance for difficult conversations and complex disputes.
Extensive Dispute Resolution Experience - Our mediators bring extensive dispute resolution experience and are skilled at navigating difficult conversations and complex negotiations.
Guided, Party-Driven Resolution - They do not decide the outcome—they guide productive discussions that help parties reach their own resolution.
A Flexible, Efficient Process
Programs designed to reduce disruption and support settlement.
Customized Solutions and Pricing - Programs are tailored to your organization’s specific needs and offered on a predictable flat-fee basis.
Virtual Mediation - Parties can participate from anywhere, reducing travel costs and making scheduling easier.
Flexible Scheduling - Our proprietary technology helps schedule sessions quickly and keeps disputes moving forward.
Confidential Proceedings - Discussions, messages, and documents remain private, encouraging candid communication between the parties and the mediator.
Paths to Resolution
Flexible options for moving disputes forward.
Non-Binding Mediator Proposal - When helpful, the mediator may offer a non-binding proposal that the parties can accept or decline.
Optional Escalation to Arbitration - In cases where mediation does not result in an agreement, parties may choose to continue the process through binding arbitration.
Documentation and Responsive Support
Comprehensive case records and dependable service at every stage.
Complete Case File - Each case includes a downloadable file with a detailed record of the case activity and communications relevant to that participant.
Dedicated Support - Our team provides highly responsive, hands-on case and technical support throughout the process, so assistance is always within reach.
WHERE MEDIATION WORKS
Common mediation cases
New Era mediators regularly handle:
Consumer Disputes
Peer-to-Peer Marketplace Conflicts
Contract Disputes
Commercial Disagreements
Employment Matters
Vendor and Supplier Disputes
Property-Related Claims
Financial Services Disputes
RESOLVE ISSUES BEFORE THEY ESCALATE
The successful outcome is often the one that never reaches a courtroom.
New Era ADR mediation helps parties pursue practical solutions quickly, efficiently, and confidentially—saving time, reducing costs, and preserving valuable relationships.
Talk with our team about building a mediation program tailored to your organization.