Auto Warranty Mediations: Fast, Fair Resolutions
New Era ADR Delivers Balanced California Auto Warranty Mediations with Less Stress or Frustration
Compliant
You can expect Mediations to be scheduled and held within all statutorily required timelines.
Virtual
Settle your dispute remotely without disrupting your life on our secure, easily accessible digital platform.
Fair
We ensure each party has a say in choosing a California Court Approved Neutral who is unbiased, experienced, and focused on settlement.
Transparent
New Era’s Platform records all activities and communications to allow for an easily presentable package of the entire case log.
User Friendly
New Era’s virtual platform is easy to access for all parties and their attorneys, and the case file that logs all activities is available for everyone after the mediation.
Vetted by the Best
New Era has been vetted by a wide variety of law firms and adopted by some of the most wide-reaching organizations in the world.
Get Started
Why is New Era ADR the Top Venue for California Auto Warranty Mediations?
New Era ADR provides a straightforward mediation process that includes:
Access to California Court Approved Neutrals who are highly experienced in California auto warranty claims via a rank and strike process
Equal participation of all parties and their legal teams, including direct platform access for any paralegals and administrative staff
Easy document upload and sharing
An activity log and audit trail to hold all parties accountable for scheduling and participation in the mediation process
A portfolio view for legal teams managing multiple auto warranty cases at the same time
Experts
Expertise in California Auto Warranty claims is crucial because it ensures informed decision-making, leading to more accurate, relevant, and fair outcomes based on a deep understanding of the specific issues at hand.
Proven
Our Neutrals have proven track records of fairness and effectiveness, strong ethical standards, and excellent communication skills to facilitate a clear, respectful, and transparent resolution process.
About New Era ADR’s California Court Approved Neutrals
Independent
Our Neutrals are seasoned professionals with deep experience in arbitration and mediation as well as their personal areas of expertise. Our rank-and-strike selection process ensures that you have the most qualified Neutral to oversee your case.
Diverse
Diversity brings a range of perspectives and experiences, reducing unconscious bias and enhancing the fairness and inclusivity of the decision-making process.
Get Started
A Simple & Transparent Process
Each Party Registers and Files
Mediator Selection
Optional Document Exchange
Mediation Scheduled
Mediation Held
Closure
Frequently Asked Questions
-
New Era ADR is an online dispute resolution platform and provider. Put simply, it allows individuals and corporations to resolve their legal disputes by connecting them to experienced arbitrators and mediators (“Neutrals”), who then direct the disputes. All of the decisions rendered by Neutrals on New Era products are enforceable in courts of law. New Era utilizes a user-friendly, online platform to administer the dispute, and the Neutrals make the ultimate decisions. Learn more here.
-
Unlike traditional forums, New Era ADR offers an expedited process on a fully digital solution that eliminates the need for in-person hearings and leverages technology for ease in document exchange, communication, scheduling, and process documentation.
-
New Era ADR’s mediation product ensures compliance with CA AB 1755 mediations and attorneys fees arbitrations. From selecting a Neutral to exchanging documents to scheduling mediation sessions to executing a mediated settlement term sheet, New Era facilitates the entire process while enforcing statutory timelines. Every action is recorded and is downloadable in one, easy-to-transfer case file when the case concludes.
-
Both parties select from a list of 3-8 rigorously vetted Neutrals by way of a rank-and-strike process, ensuring fair and informed decision-making, with any potential conflicts of interest disclosed and addressed promptly.
-
Although New Era ADR cannot provide legal advice, the mediated settlement term sheet will lay the foundation for a legally enforceable Settlement Agreement so that, if a settlement is reached, all parties walk away from the mediation aligned on the major deal points.
-
Yes, mutual consent from both parties is essential to initiate the alternative dispute resolution process on New Era ADR’s platform.
-
While we can’t offer legal advice, we’re here to guide you through any technical issues or questions about our platform. For fast response, visit our Help page.
Frequently Asked Questions for Attorneys
-
New Era ADR carefully selects arbitrators with extensive experience and a proven track record in their respective fields, including with California auto-warranty / Lemon Law disputes. Our roster includes industry leaders who are committed to delivering fair and efficient decisions. We prioritize quality, expertise, and a desire to run an efficient process without any gamesmanship, ensuring that each Neutral meets the highest standards. New Era ADR Neutrals are non-exclusive, independent contractors of New Era and serve as Neutrals on other forums as well, many of whom have been operating their own arbitration and/or mediation practice for decades.
-
Yes, arbitration awards issued by New Era ADR are enforceable under the Federal Arbitration Act (FAA), just like those from other ADR forums. Our processes are designed to comply with legal standards, ensuring that our awards hold up in court and are respected by the legal community.
-
New Era ADR is committed to maintaining the highest levels of impartiality and fairness in every case. Our arbitrators are bound by strict ethical guidelines, and we provide transparency throughout the process. Both parties participate equally in the entire process from start to finish.
-
New Era ADR offers a streamlined, fully digital ADR process that is designed to be more efficient than traditional forums. New Era ADR commits to resolving arbitrations within approximately 100 days, significantly faster than traditional arbitration processes.
-
Security and reliability are top priorities at New Era ADR. Our platform is SOC-2, Type II compliant and utilizes state-of-the-art encryption and data protection measures to ensure that all case information remains secure. We have designed our platform to be user-friendly and accessible while maintaining the highest standards of cybersecurity to protect your clients’ sensitive information.