A New Era of Fair, Efficient, and Accessible Dispute Resolution
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Approach
Our Modern Approach to Resolving Disputes
We believe that handling disputes should be accessible for everyone, whether you’re representing yourself, represented by counsel, or the company. Our user-friendly app simplifies the entire process, allowing you to easily file your dispute, schedule meetings, select a Neutral party, and join virtual sessions to share your story.
Our remote platform enables you to participate from the comfort of your home, your local library, or your counsel’s office. We are the only dispute service that handles all cases remotely, ensuring convenience and flexibility for all parties involved.
Additionally, we have streamlined our process to resolve disputes quickly. While other services typically take around 18 months to finalize a dispute, we recognized this as too lengthy. By modernizing our Rules and Procedures, we have reduced the average resolution time to just 100 days.
Secure Platform
We take the security of your personal documents seriously. Our platform is SOC 2 Type II certified, ensuring the highest standards of data protection and privacy. Achieving this certification was a rigorous process, but it’s a testament to our commitment to safeguarding your information.
Responsive Customer Support
If you need assistance with the technology at any point, our dedicated customer support team is here to guide you every step of the way. We also offer video tutorials to help you navigate the platform. Rest assured, it’s incredibly user-friendly. Our surveys consistently show high satisfaction among our users.
Features
What We Provide
At New Era ADR, fairness is at the core of everything we do. Our platform ensures an impartial and balanced process for all parties involved. Here’s how we maintain fairness:
- Equal Voice: Every participant has an equal opportunity to present their case and share their story in a respectful and supportive environment.
- Mutually Selected Neutrals: Both parties have a say in selecting the neutral arbitrator or mediator, ensuring an unbiased decision-maker.
- Transparent Procedures: Our rules and procedures are clearly outlined and accessible to everyone, promoting transparency and trust.
- Consistent Standards: We adhere to high ethical standards and best practices to ensure that every dispute is handled with integrity and professionalism.
- Efficient Processes: Our streamlined process minimizes unnecessary delays and costs, allowing for a fair resolution without the prolonged wait times typical of traditional methods.
We are committed to providing a dispute resolution service that is just, transparent, and equitable for all parties involved.
Expert Neutrals
Our Neutrals are highly skilled negotiators, trained in guiding parties through conflicts. They excel at facilitating discussions and helping all sides navigate disagreements effectively and professionally.
Fully Digital, User-Friendly Platform
File, schedule, and resolve disputes virtually from anywhere you choose. Our user-friendly platform is designed to be simple, secure, and accessible for everyone.
Faster Outcomes in Less Than 100 Days
Achieve quicker resolutions and gain peace of mind with our process. We are significantly faster than alternative providers. Our average resolution time is just 100 days, compared to the typical 18 months elsewhere.
Make Dispute Resolution Simple
Focus on the Resolution, not the Logistics
Effortlessly coordinate and schedule with New Era’s in-platform streamlined scheduler.
When you’re in a dispute, the last thing you want to do is waste time coordinating schedules via lengthy back-and-forth email chains.
With New Era’s digital platform, you can eliminate these challenges and focus on what truly matters: resolving the dispute. Enjoy
- streamlined scheduling,
- centralized document management, and
- automated reminders,
all within our secure and user-friendly interface.
Contact Us
(246) 462-3523
1234 Washington Ave. #1000, Chicago, IL
Monday-Friday: 8am – 5pm
Get Started
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