For at least 25 years, companies have attempted to succeed in the business of online dispute resolution, mostly without success. Could that be about to change?

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What is Alternative Dispute Resolution?

What is Alternative Dispute Resolution?

The Oxford Dictionary defines alternative dispute resolution (ADR) as follows: “the use of methods such as mediation and arbitration to resolve a dispute instead of litigation.”  I suppose this helps paint the picture of ADR, but the logical follow-up questions are:...

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